​In this webinar, we will discuss safety precautions to establish trust and protect your hotel or motel reputation in case a COVID 19 contamination occurs at your property.

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REPUTATION MANAGEMENT 

• How to inform your guests about the measures you employ at your property to protect public health

• Content writing

• Policies

• Procedures

• Strategic pictures and picture placement on websites

• COVID 19 Safety Video For guests

• COVID 19 Safety and Prevention Video for Employees

•  Employees' Training 

• Personnel / Guest Interactions

• Policies Disclosure in Video Format

• Walk-in, Registration Safety Policies Demonstrations, and Disclosure

• Breakfast, Food Court Safety Policies Demonstrations

• Hotel Reviews and Comments

• The Absolute Must Website Updates

• Social Media Posts and Updates

•  Direct Email

• Guest Satisfaction Surveys

• Check-In And Check-Out forms

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Presented by  

Mel Brooks, President

Status Seal. Image, Crisis, and Reputation Management Agency